Contact
Mon–Fri 8am–6pm · Sat 9am–4pm · Sun closed
By phone
Have the model and serial number to hand if you can — they are on the plate inside the cabinet, usually on the upper left wall or behind the grille. It tells us which part revision to bring.
Where we work
Nocatee, FL 32081, and out to roughly 40 miles. ZIP 32081 mails as "Ponte Vedra, FL" — it is St. Johns County, not Duval, and not 32082.
Inside 32081 that covers Coastal Oaks, Twenty Mile, Del Webb Nocatee, Greenleaf Village, Seabrook Village, Crosswater, Lakeside.
We are a mobile operation and do not publish a street address or run a walk-in counter. All work is done at the appliance.
What it costs to have us out
$129 flat. Credited toward the repair if you go ahead with the work. Written estimate before any repair begins. No work starts without your approval.
What we will turn down
Anything that is not Sub-Zero. We are independent and we service one manufacturer; sending a technician to a brand we do not stock parts for would waste your money and our morning.
Before you call it is worth reading the common questions and the warranty terms — between them they answer most of what comes up on the first phone call.